Your Guests Deserve
'A Little Bit More'

You need to offer your guests a little bit more than everyone else does - or even better, a lot more! - when competing in a competitive market place.

You want to show your guests that they are staying in a property owned by a caring owner who will go out of their way to make their stay as enjoyable and comfortable as possible.

It is one of the most important steps in establishing a relationship with your guests that hopefully will continue for many years to come.

It is surprising how many trivial 'imperfect' things your guests can overlook in your rental property if they already feel a warmth towards you for some of the little touches and thoughtful extras you have provided.

What Do You Do To Give Your Guests
A Little Bit More?

Many of these things will only be obvious to your guests once they have arrived at the property so you won’t see a return on your investment immediately in terms of increased bookings. What you will have though is a guest who will want to stay in your property again if they are returning to the same area and also someone who will recommend your property to friends and family who may wish to visit.

We had a Guest Book in our Florida home and encouraged guests to leave comments there which we could then use as testimonials on our website. In a competitive market like Orlando pool homes, you are competing against thousands of other owners with very similar property to yours and the smallest thing can give you the edge and make yours the property they choose to book.

Guests who are traveling with toddlers or a baby have very specific requirements and the needs of the baby will be uppermost in the parents’ minds when choosing a property.

Likewise, vacations with kids have their own set of requirements and parents will want to be assured that your property will be a safe but fun environment for a vacation. Mum and Dad don’t get much of a break with bored kids around…

Travelling with teens is perhaps the hardest of all. Let’s face it – if they aren’t happy no-one else is allowed to be! - so some thought must be given to pleasing this tricky age group.

A Welcome Pack or gift basket is always gratefully received by guests but there is more than one way to offer this option.

Your guests will have a 'Vacation Essential' Wishlist of things they are hoping to find in your vacation property so have a look here and see if you are giving them a little bit more of what they might be hoping for.

Bookings over the Christmas Season are very important and you can charge top dollar rent for this popular time. Don't forget all the little extras that will go towards making it a Christmas to remember for your guests.

Another way to give your guests something extra might be to provide them with Keep Fit Equipment in your vacation property.

And finally, please don't forget to think about your guest's safety and security.

But can you guess the number one thing your guests want more than anything?

What Do You Do To Give Your Guests
A Little Bit More?

What little extras do you offer that have the guests coming back to you year after year? What are the things most appreciated in your guest feedback and testimonials?

Whatever it is, I would love to hear about it. What it is, why your guests love it and how much it costs you.

Got a photo? We’d love to see it.

Want to link to a page on the internet? Perhaps your own website? Just type in the website address and I will turn it into a clickable link before adding the details to the site.

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